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How We Handle Your Privacy

When you open an account with us and make deposits through DANA, OVO, GoPay or QRIS, your personal information is protected by clear policies we've built specifically for…

Account & payment data encryptedLocal payment methods securedYour withdrawal verification processContact us to manage your details
daftar macau How We Handle Your Privacy
REACH OUR TEAM

Privacy & Data Access Support

Email Support Write to our privacy team at support@daftarmacau.
Live Chat Open the chat window inside your account lobby.
Account Settings Log in and visit Settings > Privacy & Data to view your stored information…
HOW WE PROTECT YOU

Data Security & Your Account Rights

Encryption & Storage

All payment data—DANA, OVO, GoPay and QRIS transactions—is encrypted end-to-end. Your personal details are stored on secure servers, and we never share your raw account information with third-party advertisers or marketing firms.

Cookies & Tracking

We use session cookies to keep you logged in and functional cookies to remember your lobby preferences. Analytics cookies help us understand which games players in Jakarta and Surabaya open most, so we can improve the lobby. You can control cookie settings in your browser; blocking cookies may affect lobby speed.

Withdrawal Verification

Before we release funds to your DANA, OVO, GoPay or QRIS wallet, we verify your account activity and confirm your identity. This process typically takes 1–3 hours during business days to ensure the withdrawal reaches the correct owner.

Data Retention

We keep your account data active for as long as your account exists. After closure, we retain transaction logs and personal details for a period where local law permits, then delete or anonymize them unless a dispute requires further investigation.

Your Access Rights

You have the right to request a copy of all data we hold about you, ask us to correct inaccurate information, or request deletion where local law permits. Contact our privacy team via email or live chat to exercise these rights.

Third-Party Sharing

We share minimal data with payment processors (DANA, OVO, GoPay and QRIS partners) and only what's necessary to process your deposit or withdrawal. We do not sell your information to brokers or data companies.

Privacy & Data Frequently Asked

Your account details remain on file for dispute settlement and where local law permits, then are deleted or anonymized. Withdrawal history is retained to verify past transactions. You can request permanent deletion of personal details by contacting [email protected].

Yes. Log in to Settings > Privacy & Data and select Download My Data. You'll receive a CSV file with all deposits, withdrawals, game sessions and personal information within 24 hours. You can also request this via live chat.

No. We never sell your personal data or gameplay history to marketers, advertisers or data brokers. We only share deposit and withdrawal details with DANA, OVO, GoPay and QRIS to process your transactions.

Payment records—DANA, OVO, GoPay and QRIS transactions—are stored for as long as your account is active plus a retention period where local law permits. This allows us to verify withdrawals and investigate disputes accurately.

Contact live chat or email [email protected] immediately with the date and details of the suspicious transaction. We log your device, IP address and session history, so we can identify unauthorized access and help secure your account.

Yes. Adjust your browser settings to block cookies or visit Settings > Privacy & Data inside your account to control analytics tracking. Note that blocking cookies may slow the lobby loading speed and affect account login persistence.

Log into your account and visit Settings > Personal Details to update your email, phone number or address. For sensitive changes like your name or date of birth, contact [email protected] with ID verification where local law requires.